Telegram Guide

Find a customer's Telegram user ID in SUCH or bot notifications, then use it for a custom broadcast.

Export customer-support conversations from owned SUCH bot projects, with or without media files, in a downloadable ZIP.

Manage several Telegram support bots in SUCH by keeping each bot's purpose, settings, and team access separate.

Set up Bot AI instructions and Bot knowledge in SUCH so your Telegram support bot gives accurate, useful answers.

Fix a Telegram bot that does not reply by checking its connection, reply setup, AI credits, team access, or group privacy.

Stop Telegram bot spam messages without losing real support requests. Know when to mute, block, clear, delete, or ban a user in SUCH.

Set up a Telegram support team with one bot. Create a private group, add agents, and reply to customers together.

Write a useful Telegram bot welcome message with 20 examples for support, sales, communities, courses, and more. Set it in SUCH without code.

Save Telegram support answers as quick replies, share them with your team, and send clear replies without typing the same message again.

Create Telegram bot commands that show in the menu and send fixed answers, links, files, and other support information.

Get a Telegram bot token from BotFather, keep it private, connect it safely, and revoke it if it may be exposed.

Learn what Telegram for business means, what Telegram Business includes, and how codeless bots add structure for support and operations.