Skip to content
Using Your SUCH Bot in Groups

Using Your SUCH Bot in Groups

With SUCH PRO, you can provide support to Telegram groups, not just individuals. This is perfect for managing chats with teams or communities.

How To Give Support to a Group

To provide support to groups, just add your SUCH PRO bot to any Telegram group.

Using Your SUCH Bot in Groups — screenshot 3

Your bot will send its welcome message when added to a group, and a notification will be sent in @SUCH.

Using Your SUCH Bot in Groups — screenshot 4

The notification in @SUCH will inform you about Privacy Mode.

Using Your SUCH Bot in Groups — screenshot 5

You need to disable Privacy Mode in @BotFather so you can receive all the group messages through the bot.

How To Disable Privacy Mode

To disable Privacy Mode:

Using Your SUCH Bot in Groups — screenshot 6
  1. Send /setprivacy to @BotFather
  2. Select your bot
  3. Send Disable

Once Privacy Mode is disabled, your bot will receive all messages sent in the group.

Using Your SUCH Bot in Groups — screenshot 7

Group members can send any file, image, video, gif, or sticker, and your bot will send it to you, or your team. Group members can use custom commands too in any group that has your bot.

Only other users’ messages will be received, other bots’ messages can’t be seen by your bot.

How To Reply to a Group Member

In your bot, or team group chat in Telegram, you will receive a notification with these details:

  • Sender’s name
  • Group
  • Telegram ID
  • Message
Using Your SUCH Bot in Groups — screenshot 8

Select Open Chat to reply in the web app, or select Quick View for a rapid check.

You can also reply in Telegram by swiping or double-clicking the message.

Using Your SUCH Bot in Groups — screenshot 9

In the SUCH app, group chats appear just like individual chats.

This makes it easy for you and your team to manage conversations.

Using Your SUCH Bot in Groups — screenshot 10

Broadcasts can also be sent to groups, keeping everyone informed.

Learn more about broadcasts, here:

🔊Broadcasts

TeamworkContact support ↗