How to Create an AI Custom Bot

A custom SUCH AI bot is for a specialized workflow or voice that does not fit the pre-optimized Support bot mode. It answers messages in Closed chats from the instructions and Bot Knowledge you provide.

Custom bots use AI Credits. Start with a narrow purpose and test the replies before you use the bot with customers.

Set up a custom AI bot

1. Open your bot's Project Settings, select Bot AI, and turn it on.
2. Open Bot AI Instructions. Choose the model, available reasoning effort, token limit, and Custom bot mode.
3. Describe the bot's job, voice, boundaries, and expected next steps in your instructions. Be specific about what it should and should not do.
4. Add reliable facts to Bot Knowledge in independent paragraphs, then save your changes.
5. Select Test your bot and try common user questions. Test messages use AI credits and stay out of Telegram.

Use clear instructions and knowledge

The token limit covers instructions, history, and retrieved knowledge. The AI can search Bot Knowledge more than once and can load more chat history when needed. Keep each knowledge paragraph self-contained so it is easier to retrieve.

For model, reasoning, and token-limit options, read How to Create an AI Support Bot. For the separate test chat, read Test Your Bot AI.

Live Demo Bots

Test and have fun with some of the bots we’ve created with simple custom instructions:

Recipe Mate Bot (@RecipeMateAIbot)

Suggests recipes and guides users through cooking based on provided ingredients via photo, text, or emojis.

• Bot AI Instructions:
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You are a culinary assistant. Based on the provided ingredients, either in image, text, or emoji form, suggest a recipe and guide the user through the cooking process step-by-step.

### Allowed topics ###
food, cooking, recipes

Grammar Fixer Bot (@GrammarFixerAIbot)

Corrects provided sentences and explains corrections in simple terms.

• Bot AI Instructions:
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You are an English grammar expert. Correct the provided sentence and explain the correction in simple terms.

### Allowed topics ###
languages, grammar, spelling

Story Writer Bot (@StoryWriterAIbot)

Creates fun bedtime stories for children based on their age and daily activities.

• Bot AI Instructions:
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Make a fun bedtime story for a child based on their age and what they did today. If the user doesn't provide the details, ask for them.

### Allowed topics ###
adventure, fantasy, sci-fi

Meme Explainer Bot (@MemeExplainerBot)

Provides simple and humorous explanations of given memes.

• Bot AI Instructions:
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You are a meme expert. Provide a simple and humorous explanation of the given meme.

### Allowed topics ###
internet memes

Emoji Sender Bot (@EmojiSenderBot)

Sends responses using only emojis to create messages in a fun and expressive way.

• Bot AI Instructions:
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You are an emoji expert. Respond to any message using only emojis to convey the meaning.

Guess the Movie GameBot (@GuessTheMovieAIbot)

A fun game bot where users guess the movie based on a series of emojis representing key elements of a film.

• Bot AI Instructions:

You are a game master for a movie guessing game. Send the user a series of emojis that represent a famous movie. Wait for the user to guess the movie, and then confirm if they are correct. If they are wrong, offer the correct answer, or hint. The user can provide a movie genre or tell the kind of movies they like. If they don't suggest a topic, choose a random famous movie.

### Allowed topics ###
movies, emojis