Telegram Channels: Admin-Subscriber Messaging Guide [2025]

As a Telegram channel admin, you might wonder how your subscribers can contact you. Subscribers often have questions or feedback, but by default, Telegram channels don’t allow subscribers to message you directly.

In this guide, you'll learn how to let subscribers contact Telegram channel admins (that's you!) easily, and also how to send messages to multiple subscribers efficiently.

How to Let Subscribers Send Messages to Telegram Channel Admins

Here are the simplest ways to make it easy for subscribers to reach you:

1. Enable Telegram’s Direct “Message” Button (Paid or Free)

Telegram now offers Direct Messages for Channels. When enabled, your channel shows a Message button at the bottom, letting subscribers open a private chat with you.

• How it works:
  1. Go to Channel Settings → Direct Messages.
  2. Toggle Allow Direct Messages on.
  3. You can optionally set a fee per message—a small amount in Telegram Stars to reduce spam and ensure seriousness.

Once set up, users can simply tap Message, pay (if required), and write to you privately.

2. Add Your Contact to Channel Description or Pinned Post

Another simple way to let subscribers know how to contact a Telegram channel admin (you or your team) is to put your username in your channel description or a pinned post.

• You can use @SUCH to add a button to your channel posts and pin the message. In this button you can enter your or support group links
• Or simply write your Telegram username (like @YourAdminUsername) in the channel description or in a pinned message.

3. Enable Comments and Discussion Groups

Telegram allows you to link a group chat to your channel. This lets your subscribers comment and interact with you publicly.

• How it works:
  1. Go to your Channel Settings.
  2. Tap Discussion, and link a Telegram group.
  3. Subscribers will see a Comment button under each channel post.

This method helps subscribers easily see how to contact Telegram channel admins openly and encourages community discussion.

4. Use Bots (Like SUCH Bots) for Private Communication

Many Telegram channel admins create Telegram-based support bots or AI chatbots to manage subscribers’ messages. Bots keep your personal Telegram account private and organize all messages in one place.

SUCH bot builder is a free, Telegram-based service that allows you to create your own AI chatbots in just a few steps—no coding or technical skills required.

• How it works with SUCH bots:
  1. Create your own SUCH bot easily—no coding needed.
  2. Add a button or URL in your pinned posts or channel messages linking to your SUCH bot.
  3. Subscribers simply tap the button or link and start chatting privately with your bot (that’s you, or the bot’s AI itself).
  4. You can manage the bot interactions through SUCH web app for free.

Your SUCH bot collects messages, questions, or feedback neatly, and you reply directly from the SUCH web app, or easily instruct your bot to reply with one of OpenAI’s advanced models.

How To Send Messages to Multiple Users

If you're a Telegram channel admin, you might want to send private messages to multiple users, not just post publicly. You might wonder how can a Telegram bot send messages to all users—well, with SUCH bots, you can do this easily:

• This Broadcast feature is available with a SUCH PRO subscription only, though other bots, like Telegram subscription bots, have this feature built-in.
• You can broadcast to any user who have started your bot and haven’t blocked it.
• You can do two types of broadcasts:
  • All users: Sends your message to everyone who’s started your bot.
  • Custom list: You provide Telegram IDs (one per line or comma-separated) to target specific users.
• There are multiple message types supported: You can send text, photos, videos, and galleries.

How To Send Messages To All Users from your Telegram Bot

1. Send /broadcast or /b to your SUCH bot.
2. Choose All or Custom.
   • If Custom, the bot asks for Telegram IDs.
3. Send your broadcast message.
4. Bot shows you a preview with recipient count.
5. Confirm Yes to send, No to edit, or Cancel to stop.

You can cancel before final confirmation by sending /cancel.

Delivery: The bot sends your message as individual private chats, not in a group. Recipients can't edit or delete the broadcast once sent.

Replies: Any feedback or answers users send to your bot after delivery, will appear privately in their individual chats in the SUCH web app.

Why Telegram Admins Choose SUCH?

SUCH helps Telegram admins and owners easily communicate with subscribers. Subscribers can send messages to Telegram channel admins by tapping simple buttons or links. And admins can easily manage subscriber messages in the SUCH web app and reply to all privately.

When admins want to send messages to multiple users at once, SUCH’s Broadcast feature makes it quick and simple. Unlike other Telegram bots, SUCH bots are ad-free. They include only subtle branding in the bot’s description, which can be removed by upgrading to SUCH PRO.

With SUCH, Telegram admins spend less time managing chats and more time growing their channels.

‍